Data Security at CureLink: How We Protect Patient Information Under UK GDPR

Jan 4, 2024

Since the UK GDPR came into force in 2021, healthcare has consistently ranked as the most-penalised sector for data breaches, according to the Information Commissioner’s Office (ICO). Meanwhile, IBM’s Cost of a Data Breach 2024 study found that the average breach in healthcare costs £8.2 million—the highest of any industry for the 13th consecutive year.

This isn’t just a compliance issue—it’s a trust issue. At CureLink, we’ve designed our platform to meet and exceed UK data protection standards from day one. Here’s how we protect both patients and clinics at every level.


UK-Based Hosting With ISO 27001 Compliance

All of CureLink’s infrastructure is hosted on servers located in London and Cardiff, certified under ISO 27001—the global standard for information security. Because no data leaves the UK, clinics stay compliant with NHS Digital's Wider Care Record guidance and avoid overseas jurisdiction risks.


Role-Based Access Controls

Only two senior engineers at CureLink have access to production-level data and every access attempt is logged. Clinics receive only the patient data needed to deliver care, and referral file links expire after 30 days of inactivity. This principle of least-privilege access significantly reduces the risk of human error or internal misuse.


Built to Comply With UK GDPR and DPA 2018

CureLink processes personal health information under two lawful bases:

  • Consent when a patient submits a referral

  • Legitimate interest for platform security and matching logic

Each partner clinic receives a Data Processing Agreement (DPA) with ICO-compliant model clauses and NHS-aligned language on shared-care workflows. CureLink has never missed a response deadline for data-subject requests—whether it's access, erasure, or correction.


Why This Matters to You

Whether you’re a patient sharing ADHD history or a clinic submitting prescribing data, the biggest risk in healthcare is scattered communication—email attachments, USB drives, printed letters.

CureLink consolidates all sensitive information into one secure, audited, UK-based channel. No unsecured attachments. No grey-area storage. Just clarity and control.


Want Peace of Mind With Every Referral?

With CureLink, you don’t have to choose between speed and security.
Our platform is trusted by clinics, protected by encryption, and governed by UK GDPR law. Enquire now to see how CureLink makes digital healthcare referrals safer, faster, and easier.